Compliance and Quality Information
Compliance and Quality are Everyone’s Responsibility!
If you have a question or need to report a concern regarding Medicaid Compliance or Quality of Care, please contact our Director of Quality, Compliance and Incident Management, any of our Leadership Team members listed below, or a member of our Board of Directors.
Anonymous, confidential reports of suspected non-compliance can be made 24 hours a day, seven days a week by calling 315-457-1271.
Executive Director: Amy Dugliss
315-469-9931 ext. 214; firstname.lastname@example.org
Chief Financial Officer: Sally Stanley
315-469-9931 ext. 210; email@example.com
Director of Quality, Compliance and Incident Management: Carol Gentry
315-469-9931 ext. 204; firstname.lastname@example.org
Director of Human Resources: Sandy Kratz
315-469-9931 ext. 255; email@example.com
Director of Individualized Services: Beth Henderson
315-469-9931 ext. 243; firstname.lastname@example.org
Director of Independent Broker Services: Joanne Reid
315-469-9931 ext. 217; email@example.com
Director of Agency Supported Community Habilitation: Nicole Miller
315-469-9931 ext. 224; firstname.lastname@example.org
Fiscal Intermediary Services: Kristin Kukula
315-469-9931 ext. 238; email@example.com
Training & Support Specialists/SD Coordinators: Chelsea McClellan
315-469-9931 ext. 239; firstname.lastname@example.org
President of the board of Directors: James Muldoon
View Advocates’ 2019 Quality and Compliance documents with the links below: