Compliance and Quality Information
Compliance and Quality are Everyone’s Responsibility!
If you have a question or need to report a concern regarding Medicaid Compliance or Quality of Care, please contact our Director of Quality, Compliance and Incident Management, any of our Leadership Team members listed below, or a member of our Board of Directors.
Anonymous, confidential reports of suspected non-compliance can be made 24 hours a day, seven days a week by calling 315-457-1271.
Executive Director: Nick Cappoletti
315-469-9931 ext. 207; firstname.lastname@example.org
Vice President of Services: Amy Dugliss
315-469-9931 ext. 214; email@example.com
Chief Financial Officer: James Horan
315-469-9931 ext. 211; firstname.lastname@example.org
Director of Quality, Compliance and Incident Management: Carol Gentry
315-469-9931 ext. 204; email@example.com
Director of Human Resources: Sandy Kratz
315-469-9931 ext. 255; firstname.lastname@example.org
Director of Broker Services: Joanne Reid
315-469-9931 ext. 217; email@example.com
Director of Community Habilitation: Nicole Miller
315-469-9931 ext. 224; firstname.lastname@example.org
Fiscal Intermediary Services Manager: Kristin Kukula
315-469-9931 ext. 238; email@example.com
Quality Assurance Manager: Chelsea McClellan
315-469-9931 ext. 239; firstname.lastname@example.org
President of the Board of Directors: James Muldoon