COVID-19 Resources

Advocates is committed to reducing the spread of COVID-19 in our community and prioritizing the health and safety of the people and families that we support and our employees.

Click here for Advocates Employee Voluntary Vaccination Policy

Click here for Advocates Mentor COVID-19 Return to Work Guidance

COVID-19 Vaccine

Upstate Covid Vaccine Information Hotline:

(315) 464-3979 option #2


NY State Vaccine Hotline: 1-833-NYS-4VAX (1-833-697-4829)

Schedule a COVID-19 Vaccine Appointment

Appointments can be scheduled at NY State vaccination sites, county vaccination sites, pharmacies or with your medical provider as they become available

State Vaccination Sites

NY State Fairgrounds:

County Vaccination Sites

Onondaga County – War Memorial:

Oswego County:

Madison County:

Cayuga County:

Cortland County:

Oneida County:

For additional counties, visit your county’s website or complete the NY State Department of Health Vaccine Eligibility Survey and search for vaccination site locations by zip code.

Please Note: If Advocates services are provided in Red, Orange or Yellow Cluster Areas/Hot Spot Zones: Advocates employees may only provide services 1:1 and may not support people to gather in groups of any size. See “Advocates Community Habilitation Safety Measures” below for complete guidance.

COVID-19 Testing Sites (Onondaga County)

Safe Activities for Social Distancing

Click here to view our Safe Activities for Social Distancing Guide

The Advocates team continues to discover and share creative ways to stay safely connected during this time.​ ​Please help us to build on this resource by emailing with your ideas so that they can be added and shared with the Advocates community. We are all in this together!

Employee Resources

Training and Support Specialist eVero Instructions

How to turn on GPS function in eVero app

How to log a Telehealth session in eVero

Community Resources

New York Connects

Link to long term services and supports. Phone: 315-435-1400, Website:

211 CNY

211 provides human services information and referrals 24 hours a day, 7 days a week. Phone: (315) 251-1400, Website:

Contact Hotline

Confidential, anonymous, free 24-hour/7-day a week telephone counseling, suicide prevention and crisis counseling hotline.  Available 24/7 from Contact Community Services and the National Suicide Prevention Lifeline.

Onondaga County phone: 315-251-0600 

Cayuga County phone: 877-400-8740

National Resources

Lifeline 24/7 Online Crisis Chat

Available 24/7 across the U.S. Lifeline Chat is a service of the National Suicide Prevention Lifeline, connecting individuals with counselors for emotional support and other services via web chat.


Lifeline 24/7 Mental Health Support Line

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Phone: 1-800-273-8255

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