Leadership Team Contacts & Compliance Information

Advocates is committed to reducing the spread of COVID-19 in our community and prioritizing the health and safety of the people and families that we support and our employees.

COVID-19 Vaccine

Individuals with underlying medical conditions

On 1/12/21, NY State announced that in addition to workers in Phase 1A and 1B, those who are 65+ and/or those who are immunocompromised are now eligible for the COVID-19 vaccine. Click here to view this announcement. Your doctor or health care provider is the best source of information on if, how, when and where to schedule a vaccine appointment through your doctor’s office or pharmacy if you are immunocompromised. The CDC defines this as “People with underlying medical conditions which increase the risk of serious, life-threatening complications from COVID-19”. Click here to view the CDC’s list of underlying medical conditions. For more information, see the button below labeled “Questions? Click here for the most updated vaccine information”.

Residents of congregate settings/group homes are eligible to schedule vaccine appointments at the links below with Phase 1A employees.

NY State Vaccine Hotline: 1-833-NYS-4VAX (1-833-697-4829)

Advocates employees

Those who live in OPWDD congregate settings, OPWDD employees and “home care workers” are in Phase 1A of the COVID-19 vaccine distribution and should sign up through the county and state Department of Health vaccination sites.

Phase 1A Employees – Schedule a Vaccination Appointment:

Onondaga County – War Memorial:

Onondaga County – NYS Fairgrounds:

Oswego County:

Madison County:

Cayuga County:

Cortland County:

Oneida County:

For additional counties, complete the NY State Department of Health Vaccine Eligibility Survey and search for vaccination site locations by zip code. Advocates employees are classified as “patient-facing healthcare workers – home care”.

COVID-19 Resources

When services are provided in Red, Orange or Yellow Cluster Areas/Hot Spot Zones: Advocates employees may only provide services 1:1 and may not support people to gather in groups of any size. See “Advocates Community Habilitation Safety Measures” below for complete guidance.

Click here for Advocates Mentor COVID-19 Return to Work Guidance

COVID-19 Testing Sites (Onondaga County)

Safe Activities for Social Distancing

Click here to view our Safe Activities for Social Distancing Guide

The Advocates team continues to discover and share creative ways to stay safely connected during this time.​ ​Please help us to build on this resource by emailing with your ideas so that they can be added and shared with the Advocates community. We are all in this together!

Employee Resources

Training and Support Specialist eVero Instructions

How to turn on GPS function in eVero app

How to log a Telehealth session in eVero

Community Resources

New York Connects

Link to long term services and supports. Phone: 315-435-1400, Website:

211 CNY

211 provides human services information and referrals 24 hours a day, 7 days a week. Phone: (315) 251-1400, Website:

Contact Hotline

Confidential, anonymous, free 24-hour/7-day a week telephone counseling, suicide prevention and crisis counseling hotline.  Available 24/7 from Contact Community Services and the National Suicide Prevention Lifeline.

Onondaga County phone: 315-251-0600 

Cayuga County phone: 877-400-8740

National Resources

Lifeline 24/7 Online Crisis Chat

Available 24/7 across the U.S. Lifeline Chat is a service of the National Suicide Prevention Lifeline, connecting individuals with counselors for emotional support and other services via web chat.


Lifeline 24/7 Mental Health Support Line

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Phone: 1-800-273-8255

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