Leadership Team Contacts & Compliance Information

Advocates is committed to reducing the spread of COVID-19 in our community and prioritizing the health and safety of the people and families that we support and our employees.

COVID-19 Vaccine

Vaccine for New Yorkers with intellectual and developmental disabilities

  • NY State announced on 2/5/21 that New Yorkers diagnosed with intellectual and developmental disabilities will become eligible for the COVID-19 vaccine on February 15thClick here to view this announcement.
  • Your doctor or health care provider is the best source of information on if, how, when and where to schedule a vaccine appointment through your doctor’s office or pharmacy.
  • By February 15th, we expect the eligibility criteria on the NY State “Am I Eligible” website to be updated to include underlying health conditions including intellectual and developmental disabilities. At that time, appointments can be scheduled at NY State vaccination sites or county vaccination sites as they become available.

Vaccine for Advocates employees

OPWDD employees and “home care workers” are in Phase 1A of the COVID-19 vaccine distribution and should sign up through the county and state Department of Health vaccination sites. Advocates employees are classified as “patient-facing healthcare workers – home care”.

Upstate Covid Vaccine Information Hotline:

(315) 464-3979 option #2


NY State Vaccine Hotline: 1-833-NYS-4VAX (1-833-697-4829)

Schedule a COVID-19 Vaccine Appointment

State Vaccination Sites

NY State Fairgrounds:

County Vaccination Sites

Onondaga County – War Memorial:

Oswego County:

Madison County:

Cayuga County:

Cortland County:

Oneida County:

For additional counties, visit your county’s website or complete the NY State Department of Health Vaccine Eligibility Survey and search for vaccination site locations by zip code.

Pharmacy Vaccination Sites

Kinney Drugs – for ages 65+ only:

Wegmans – for ages 75+ only:

COVID-19 Resources

When services are provided in Red, Orange or Yellow Cluster Areas/Hot Spot Zones: Advocates employees may only provide services 1:1 and may not support people to gather in groups of any size. See “Advocates Community Habilitation Safety Measures” below for complete guidance.

Click here for Advocates Mentor COVID-19 Return to Work Guidance

Click here for Advocates Employee Voluntary Vaccination Policy

COVID-19 Testing Sites (Onondaga County)

Safe Activities for Social Distancing

Click here to view our Safe Activities for Social Distancing Guide

The Advocates team continues to discover and share creative ways to stay safely connected during this time.​ ​Please help us to build on this resource by emailing with your ideas so that they can be added and shared with the Advocates community. We are all in this together!

Employee Resources

Training and Support Specialist eVero Instructions

How to turn on GPS function in eVero app

How to log a Telehealth session in eVero

Community Resources

New York Connects

Link to long term services and supports. Phone: 315-435-1400, Website:

211 CNY

211 provides human services information and referrals 24 hours a day, 7 days a week. Phone: (315) 251-1400, Website:

Contact Hotline

Confidential, anonymous, free 24-hour/7-day a week telephone counseling, suicide prevention and crisis counseling hotline.  Available 24/7 from Contact Community Services and the National Suicide Prevention Lifeline.

Onondaga County phone: 315-251-0600 

Cayuga County phone: 877-400-8740

National Resources

Lifeline 24/7 Online Crisis Chat

Available 24/7 across the U.S. Lifeline Chat is a service of the National Suicide Prevention Lifeline, connecting individuals with counselors for emotional support and other services via web chat.


Lifeline 24/7 Mental Health Support Line

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Phone: 1-800-273-8255

Back to Top